#Grievance

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Faster grievance redressal for public, data-driven insights for officials: Delhi govt set to launch AI-enabled platform in collaboration with IIT Kanpur

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Faster grievance redressal for public, data-driven insights for officials: Delhi govt set to launch AI-enabled platform in collaboration with IIT Kanpur

India

The Indian Express•Dec 30

Faster grievance redressal for public, data-driven insights for officials: Delhi govt set to launch AI-enabled platform in collaboration with IIT Kanpur

The Delhi government will soon launch the Intelligent Grievance Monitoring System (IGMS) with IIT Kanpur, integrating PGMS, LG Listening Post and CPGRAMS into a single AI-powered dashboard to speed up grievance redressal.